We aren't able to modify orders after they are placed. There is no guarantee that we will be able to cancel it or make adjustments. We do have a limited window of time where we may be able to cancel order before they have begun processing with our shipping department.
- Once an order has been processed for shipment, the order is no longer able to be canceled/refunded.
If necessary, you may refuse the package at the time of delivery.
- Once we receive the package back at our facility, we will be able to modify or cancel the order for a refund.