Can I cancel my order?

We aren't able to modify orders after they are placed. There is no guarantee that we will be able to cancel it or make adjustments. We do have a limited window of time where we may be able to cancel order before they have begun processing with our shipping department.

  • Once an order has been processed for shipment, the order is no longer able to be canceled/refunded.

If necessary, you may refuse the package at the time of delivery. 

  • Once we receive the package back at our facility, we will be able to modify or cancel the order for a refund.
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