I forgot to sign into my account before placing an order. Can I link the order to my account and claim my earned rewards points?

Unfortunately, we are unable to link placed orders to existing customer accounts after the order has been placed.

Alternatively, we may apply the earned rewards points from your recent order to your Element Vape account.

You may contact us regarding the matter, and we will be sure to issue the rewards points to you. Please include the order number and your Element Vape account information at the time of your initial email to us:

 customerservice@elementvape.com

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