If you receive a defective product from our website, please notify us within our 30-day limited after-sales warranty period.
Please be sure to include the following in your email request to us:
- Your valid order number in regards to the product you purchased.
- A video clearly depicting the defective issue.
- A detailed description of the issue you are facing with the product
You may contact us to process a warranty claim through the following email:
Please note that all minor scratches, cosmetic issues, and discoloration are considered normal wear and tear, which are not covered by our warranty.