Can I return unwanted items for a refund?

We gladly accept returns of new, unopened items purchased on our website for a refund or store credit within 30 days of delivery. Returns that do not meet our policy will not be accepted - if returned, will be sent back to the original address of the order.

The items must meet the following guidelines to be eligible for a return:

  • The item must be unopened, unused, undamaged, and non-defective.
  • The item must be in its original, sealed condition.
  • The item must be within 30 days of purchase

Once you've verified that your item meets the above guidelines, you may contact us regarding a return request. In your email to us, be sure to include a photo of the item(s) you wish to return to verify their original, unopened condition:

returns@elementvape.com

More information regarding the Returns Policy can be found in the link below:

https://www.elementvape.com/returns-policy

NOTE: ALL SHIPPING COSTS, ROUTE FEES, AND ADULT SIGNATURE FEES ARE NON-REFUNDABLE

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