We gladly accept returns of new, unopened items purchased on our website for a refund or store credit within 30 days of delivery. Returns that do not meet our policy will not be accepted - if returned, will be sent back to the original address of the order.
The items must meet the following guidelines to be eligible for a return:
- The item must be unopened, unused, undamaged, and non-defective.
- The item must be in its original, sealed condition.
- The item must be within 30 days of purchase.
Once you've verified that your item meets the above guidelines, you may contact us regarding a return request. In your email to us, be sure to include a photo of the item(s) you wish to return to verify their original, unopened condition:
More information regarding the Returns Policy can be found in the link below:
https://www.elementvape.com/returns-policy
NOTE: ALL SHIPPING COSTS, ROUTE FEES, AND ADULT SIGNATURE FEES ARE NON-REFUNDABLE