I am unable to verify my age at the time of checkout. How do I proceed with placing my order?

If our system is unable to verify your legal age with the information you provided, you may contact us directly so that we may manually verify your age. 

Be sure to include a clear photo of your valid government-issued ID in your email to us along with the email address registered to your Element Vape account. You may contact us at the following email address:

ageverification@elementvape.com

For more information on FDA regulations on Tobacco Product, you may follow the link below:

CLICK HERE FOR TOBACCO PRODUCT FDA REGULATIONS

 

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