Due to the recent effects of COVID-19, most of our daily functions will experience some delays. Therefore, please allow up to 14-days for us to safely process a return from the time we receive it back at our facility. Thank you for your patience during this time.
Articles in this section
- Why is my shipment delayed?
- I returned an item, when will you process it?
- Is my order delayed due to COVID-19? (Updated 10/15)
- When are you receiving this item back in stock?
- My tracking information hasn’t updated, was my package sent out? (Updated 5/16)
- I didn’t receive a shipping confirmation email and it’s been a few days since I ordered; can I get an update?
- Are you still shipping during COVID-19? (Updated 10/15)
- Is it safe to receive items from you? (Updated 10/15)