We aren't able to modify orders after they are placed. There is no guarantee that we will be able to cancel it or make adjustments. We do have a limited window of time where we may attempt to cancel order before they have begun processing with our shipping department.
- Once an order has been processed for shipment, the order is no longer able to be canceled/refunded.
If you would like to return the item(s), please contact us once you have received your package at returns@elementvape.com. We will then be able to assist you in the returns procedure.