Can I cancel my order?

We aren't able to modify orders after they are placed. There is no guarantee that we will be able to cancel it or make adjustments. We do have a limited window of time where we may attempt to cancel order before they have begun processing with our shipping department.

  • Once an order has been processed for shipment, the order is no longer able to be canceled/refunded.

If you would like to return the item(s), please contact us once you have received your package at returns@elementvape.com. We will then be able to assist you in the returns procedure.

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