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• I returned an item, when will you process it?

  Due to the recent effects of COVID-19, most of ...

• Is my order delayed due to COVID-19? (Updated 6/19)

  6/19 Update: At the moment, we have increased o...

• Is it safe to receive items from you? (Updated 6/19)

  During this time of COVID-19, we are still taki...

• When are you receiving this item back in stock?

  Due to the recent effects of COVID-19, our supp...

• My tracking information hasn’t updated, was my package sent out? (Updated 5/16)

  UPDATED 5/16 We have been in regular contact wi...

• I didn’t receive a shipping confirmation email and it’s been a few days since I ordered; can I get an update?

  UPDATED 5/16 Due to recent updates to our websi...

• Are you still shipping during COVID-19? (Updated 6/19)

  Despite recent effects by COVID-19, our team is...

• I just placed my order, when will it be shipped?

  Please feel free to visit our Check Order Statu...