Initial Age Verification checks are done automatically during the checkout process. If your age is unable to be automatically verified, additional information may be requested during checkout, prior to placing the order. This is standard procedure and you should be able to continue with your purchase after providing all the requested details.
In the event that additional Age Verification is necessary after placing your order, a team member will reach out via email with further steps. More information in regard to our Age Policy can be found here.