Shipping & Delivery

New Shipping Procedures (PACT Act)

• PACT Act Vape Mail - Shipping Announcement
• Why does my order require an Adult Signature at delivery?
• Why is the Cost of Shipping so High?
• What are Local Regional Carriers?
• Do you ship to APO or PO Box addresses?
• Do you ship to my State?

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Order Processing

• I just placed my order, when will it be shipped?
• Fulfillment and Transit Times
• Do you offer will-call/pick-up for orders?
• Do you have a faster or overnight option for shipping?
• Do you ship orders in discreet packaging?

My Shipment

• My tracking information hasn't been updated in some time, is my order lost?
• What does my Tracking Status mean?
• The Element Vape Guarantee
• I need to know when my order will be delivered
• My Package was Returned to Sender, what now?
• My package was marked delivered, but I have not received it. Is my package lost?