Disposable Device Issues

Below are some troubleshooting steps you can follow in order to attempt to fix any problems you are encountering with your disposable device:

  • The disposable may be out of e-liquid. These devices will contain enough e-liquid for up to as many puffs as the disposable advertises, the key phrase is “up to”. Please note if you often take long deep drags, the e-liquid will most likely be gone before the internal battery dies out. 
  • Nearly all disposable vapes are auto-draw activated. They may not work due to the airflow sensor not being sensitive enough or the sensor is being blocked by condensation. If it is being blocked due to condensation, you may attempt to cover part of the air intake while vaping to clear the blockage.
  • The battery is dead. Check the battery indicator light for the status of the battery. If the disposable is rechargeable, please attempt to charge the battery. 
  • Experiencing leaking, gurgling, or spit back? This will usually be due to inhaling too hard when taking a drag, which can cause excess e-liquid into the chimney of the device or atomizer coil. 
  • Disposables are not meant for chain vaping. By doing this, it can cause the flavor to taste burnt as you are not allowing enough time for the wick to absorb more e-liquid.


If you are encountering an issue with your Hemp Disposable, below are some other troubleshooting steps you can follow: 

  • Clean the excess liquid by using a cotton swab with a little bit of isopropyl alcohol on it.
  • If your disposable/battery has a fire button, please ensure that it is powered on by pressing the fire button five times in quick succession.
  • Attempt to tap the disposable on the side (towards the top where the liquid is held). There are times when air bubbles can get trapped around the coil or in the cartridge preventing airflow.
  • If the cartridge is clogged, you can take a slightly harder hit than usual until you hear a pop. This will free up any blockage that can cause the device to not fire.
  • If the disposable is rechargeable, allow the disposable to charge for approximately 30 minutes to an hour. There are times when disposables do not come precharged from the manufacturer and will require some charge time before use.
  • If you have a preheat function, preheat your cartridge/pod to warm the oil enough to dissolve the clog. 
  • If you do not have a preheat function, you can aim a hair dryer at the cartridge/pod for a few seconds making sure the heat is being distributed evenly. 


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