Do you ship internationally?

International Shipping Services are limited

  • Verify if your country is available for selection during checkout when inputting your Shipping/Billing address. If your country is not listed, OR if shipping options do not appear, we are unable to accept payment from or ship to your country at this time.
  • In some cases, our Shipping Department may not be able to fully finalize the shipment of orders shipping outside of the U.S. In these cases, your order may be automatically canceled for a full refund.

 

Please Be Aware

  • All products sold are listed in US Dollars and will not be automatically converted into your local currency. Element Vape is not responsible for any conversion fees associated with international orders. 
  • All duties, taxes, VAT, and any shipping service related fees are not covered and customers are responsible for these payments. 

 

Check Your Local Rules/Regulations

We highly recommend contacting your local authorities for more rules and regulations in regards to electronic cigarettes and vaping products if you are shipping to a location outside of the U.S.

For international shipments of our products, packages must go through customs and documentation checks when exiting the country as well as when the package arrives in the destination country. Element Vape is not responsible for any packages that are seized or stopped by the authorities, or any fees that are required for international duties.

Customers will only be eligible for a refund for the cost of the items and any associated taxes if the package is received/processed for return. Please also see our Help Center Article below:

My Package Was Returned To Sender, What Now?

 

Should you require further assistance, please submit a ticket using our Contact Page.

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